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Privacy policy

What the site and the client area collect, why, and for how long.

Last updated: to be completed at publication.

What we collect

Contact form: name, company, email address, phone number, subject and message.

Client area: login identifier, the sites the account is attached to, comments left on photographs, and sign-offs applied to daily reports (author and timestamp).

Field app: entries made by site staff — daily reports, attendance, photographs, expenses — attached to the account that created them.

Why we collect it

To answer enquiries received through the form, to give each client access to the progress of its own sites, and to keep a record of the approvals and sign-offs that works supervision requires.

Legal basis

To be completedLegal basis for each processing activity (contract performance, legitimate interest, consent) under DRC law and, where relevant, the GDPR for clients established in the European Union.

How long we keep it

Site reports and their attachments are kept for the duration of the contract and the warranty period that follows it.

To be completedExact retention periods per category: contact enquiries, dormant accounts, archived reports, photographs.

Who can see it

Client accounts only reach the sites explicitly attached to them, and only published reports. GrapeConstruct staff access data according to their role.

Data and media are stored on infrastructure operated on behalf of GrapeConstruct.

To be completedList of processors and technical providers, with their country of establishment.

Security

Access to the client area and the field app requires an identifier and a password. Password resets go through the secretariat, which calls the requester back on a registered number.

Your rights

To be completedRights available to data subjects (access, correction, erasure, objection), how to exercise them, and the response time.

Contact us

For any question about this policy: sec.admin@grapeconstruct.com, or 6944, Av. Forgeron, Quartier Funa, Commune de Limete, Kinshasa/DRC.

To be completedWhether a data protection officer is appointed, and their contact details.